Harley-Davidson dealerships topped the rankings for the 2012 edition of the Pied Piper Prospect Satisfaction Index, an industry benchmarking study examining how well dealerships treat customers, and turning shoppers into buyers. The Pied Piper PSI rated different manufacturers’ dealerships in a number of categories to produce an overall score. The study was conducted between July […]
Harley-Davidson Offers “Steel Toe Tour” of York Factory
Harley-Davidson is adding a new factory tour program offering visitors a personal look at the company’s York production facility.
For years, the M has been offering free factory tours of its operations in York, Pa., Kansas City, Mo., Tomahawk, Wis., and Menomonee Falls, Wis., facilities. In 2009, Harley-Davidson introduced a premium tour that takes guests into “employee-only” areas called the “Steel Toe Tour” at its Menomonee Falls location.
Harley-Davidson is now expanding its Steel Toe Tour program to the York factory which produces frames, fuel tanks and fenders, and handles final assembly of touring, Softail, Trike and CVO models.
The York Steel Toe Tour is designed for smaller groups than the regular tours, and run for two hours instead of one. Living up to its name, steel toe footwear, safety vests and safety goggles are required.
Tickets for the York Steel Toe Tour are $35 (the Menomonee tour is $38) but Harley-Davidson Museum members can get tickets for $30. The price of admission includes a commemorative pin, a group photo, a safety vest and a $5 coupon to the gift shop.
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