About half of those “incidents” are medical problems and injuries, another quarter are vehicle problems including being stuck, and a fair chunk involve people just being lost. In any case, Garmin’s inReach technology allows for two-way text messaging, location tracking, and critical SOS emergency response services in places where your cell phone can’t help you – on a range of handheld devices for all kinds of outdoor adventurers. Who’s number three on the list of SOS senders? Motorcyclists.
Garmin Press Release:
OLATHE, Kan./October 25, 2022/PR Newswire – Garmin International, Inc., a unit of Garmin Ltd. (NYSE: GRMN), supported the milestone of 10,000 SOS incidents with an inReach device1. As a global leader in two-way satellite communication, Garmin offers a wide variety of handheld devices with inReach technology allowing for two-way text messaging, location tracking, and critical SOS emergency response services, providing peace of mind to individuals around the world. From family camping trips in California to mountain climbing in the European Alps, inReach users participate in a variety of adventures, and thanks to inReach, users have the security of knowing help can be a button press away.
“With Garmin inReach’s two-way communication and 24/7 staffed coordination center, help is never out of reach. We are honored to provide this potentially life-saving service and gratified to be the satellite communication device of choice for adventurers all over the world,” said Dan Bartel, Garmin vice president of global consumer sales. “Whether on the drive home from a trip or exploring the globe, having an inReach device nearby provides peace of mind that you can quickly connect with emergency coordinators, as well as friends and family.”
Insights from 10,000 SOS Incidents
Thanks to a dedicated SOS button and 100% global Iridium satellite network coverage, Garmin inReach users can quickly report an SOS should an emergency occur. Once an SOS is reported, even if no other action is taken by the user, the device sends a distress message to Garmin Response, a 24/7-staffed professional emergency response coordination center. Garmin Response will communicate with the individual in distress, their listed emergency contacts, and applicable Search & Rescue organizations and other available local resources. They will deliver a confirmation when help is on the way, provide updates on the status of the response effort, and will remain engaged until the incident is resolved.
“The two-way communication of inReach is so important in an emergency situation. After initiating an SOS, Garmin Response will ask questions to learn more about the incident and what appropriate first responses are needed for rescue, whether a tow-truck or helicopter,” said Sarah Kramlich, Garmin senior director of services and subscription strategy. “We are both proud and humbled to have assisted in 10,000 incidents, but this number is only part of the larger inReach story of providing peace of mind to all inReach users. The two-way communication with all inReach devices has helped countless people self-rescue in low-risk situations, where a friend or family assisting may be more appropriate than an emergency response team.”
Find your Garmin inReach
Garmin offers a selection of inReach devices that vary in weight, display size and features, all with two-way communication and SOS capabilities.
Learn more about all of Garmin’s inReach-capable devices here.
An active satellite subscription is required for live tracking, messaging and interactive SOS capabilities. A variety of affordable annual or month-to-month airtime packages are available. Individuals with a supported device and an active subscription can purchase search and rescue (SAR) insurance plans through Garmin Response which offer financial reimbursement for qualified search and rescue related expenses3. For additional information on the 10,000th SOS incident, and to read more Saved by Garmin stories, please visit blogs.garmin.com
1Active satellite subscription required. Some jurisdictions regulate or prohibit the use of satellite communication devices. It is your responsibility to know and follow all applicable laws in the jurisdictions where the device is intended to be used.
2 30% and 17%, respectively
3SAR insurance is an optional benefit in addition to the emergency coordination response from Garmin Response. SAR insurance is not required for Garmin Response to coordinate a rescue response.