Mahindra is probably best known in the U.S. for its tractors but the Indian company is also involved in the motorcycle business. Most of its two-wheeled business is in India but the company recently expanded to the U.S. with an electric scooter. But like all manufacturers, issues can come up, leading to a recall campaign. Mahindra is recalling its GenZe 2.0 electric scooter, as well as its fleet sales variant, the Enterprise1, because of a problem with its front suspension. The recall affects 283 units in the U.S.
According to the National Highway Traffic Safety Administration, the fork tubes may not be sufficiently clamped into its mounts. As a result, the fork tubes may shift upwards within the triple tree, altering the steering geometry, potentially affecting low-speed maneuverability and turning radius.
The problem was first noticed July 8 by a fleet operator. The fork tubes on an Enterprise1 unit had moved upwards into the triple tree. The fleet operator repaired the scooter by tightening the triple tree pinch bolts and Mahindra GenZe initiated an investigation. On July 15, the manufacturer concluded the pinch bolts have a shank section that, on some units, extended further into the clamp than required by specifications. This allowed the shank to seat against the top of the threads, preventing the bolt from properly tightening the clamp.
Qualified service providers will install new pinch bolts and washers on recalled units.